Last updated: November 5, 2026

This Privacy Policy explains how Kaiser & Associates, doing business as Kai-Connect (“Kai-Connect,” “we,” “us”) collects, uses, and protects information, including information related to our text message (SMS) program for Kai-Connect sales agents and territory managers.

Information We Collect

• Contact details you give us, such as your name, email address, company, and mobile phone number.
• Business information related to sales, quotes, RFQs, and orders.
• Your SMS opt-in status and the date and time you gave consent.
• Basic technical information when you visit our website, such as browser type and pages visited.

How We Use Information

• To run our business and respond to inquiries.
• To send opted-in Kai-Connect agents text messages about lead and opportunity assignments, visit and meeting reminders, task follow-ups, and team updates.
• To keep records of consent and opt-out requests.
• To improve our website and services.

SMS Messaging and Mobile Information

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. We may share information only with service providers who help us deliver messages (such as our SMS platform provider), and they may use it only to provide that service.

You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message frequency varies. Message and data rates may apply.

How We Protect Information

We use reasonable administrative and technical safeguards to protect your information. Access is limited to people who need it for business purposes.

Your Choices

You may ask us to update or delete your information, or stop receiving messages, by contacting us below.

Contact Us

Kaiser & Associates (dba Kai-Connect)
Email: support@kai-connect.com
Phone: 562.494.0200